Today, a universe of organizations is leveraging design to drive business forward. But why is it that some companies’ efforts are more influential than others? What makes them different? And what are the phases of change needed to deliver the highest results?
Invision asked, and thousands of designers answered. As we’ve already reviewed, design teams are working on most projects in 80% of companies. But the top 5% of organizations are tackling design in a truly integrated way that is elevating strategy, increasing market share, and surging employee impact. Designer-to-developer ratios are at a healthier balance, design systems are commonly adopted, and user research is baked into most workflows in these superstars.
Understanding what differentiates the behaviors of these types of organizations is key to learning how your company can evolve and build a better design practice. And most companies are only just scratching the surface of what’s possible.
Invision found that among the most design-forward organizations, design is well integrated into the product development process, with the senior team, and in the product roadmap. In fact, there is a direct correlation between the number of business benefits that design drives and the degree of organizational adoption of design.
Organizations that embrace and integrate design practices also report more positive business outcomes, including when it comes to product, position, profit, and more.
When organizations establish the right conditions for design and make room for it in core processes, they also experience deeper customer understanding, bolder exploration and experimentation, and more informed decisions vetted through the continuous testing and learning process design enables.